Declaration of Treatment of personal data and Acceptance of Coaching Terms for Individuals by CD Consulting International – Sleepcompass® (KBO n°0870628646)

1. Refunds for  audio recordings are admitted within a period of 60 days of purchase. E-mail your request: claudine@sleepcompass.online.
2. Cancellation and refunds: For online sleep training, you can email your refund request to claudine@sleepcompass.online before the Monday of the training start date. Once the training begins, no refunds will be issued for Sleepcompass® online sleep training/coaching.
3. You can reschedule a physical or online Zoom session with a sleep coach free of charge if done at least 7 days before the scheduled Sleepcompass online coaching session. If rescheduled less than 7 days in advance, you will incur a €30 fee. Email claudine@sleepcompass.online.
4. In the case of physical or video call coaching, CD Consulting International reserves the right to subcontract services.
5. Sleepcompass® and CD Consulting International are not responsible for damage or accidents resulting from participants’ individual sleep deprivation.
6. Sleepcompass® is a registered trademark of CD Consulting International. All content is copyright protected and may not be copied or reproduced.
7. As part of the coaching, you will be asked questions that you must answer truthfully. Failing to do so may jeopardize achieving the desired coaching outcomes.
8. CD Consulting International commits to performing the agreed services with due care for both physical and online coaching. However, this constitutes a best-effort obligation. There is no guarantee of success or improvement in sleep. All advice is provided without obligation.
9. CD Consulting International is liable only for direct, proven damages caused by gross negligence. In other cases, CD Consulting International, its employees, or subcontractors cannot be held liable. In any event, liability is limited to the amount covered by CD Consulting International’s professional liability insurance.
10. By providing personal data to CD Consulting International, you explicitly and in writing grant permission for the collection, use, and processing of this data in accordance with the purposes described below. You have the right to access and correct your personal data free of charge or to withdraw your consent without providing a reason. This can be done via a letter/email to CD Consulting International, Haaggatstraat 23a, 3071 Kortenberg: claudine@sleepcompass.be.
    1. CD Consulting International processes the following types of data and personal information:
       • Explicitly provided data: By providing personal information such as gender, age, and behavior, you explicitly and in writing grant permission for processing this data in accordance with the purposes below.
       • Automatically gathered data: For online coaching, data such as your IP address, browser type, operating system, and general website visit details (e.g., number of visitors, visited pages) are automatically collected.
       • Cookies: For online coaching, cookies may be placed on your computer’s hard drive. Cookies help tailor the website to visitors’ preferences. If desired, you can refuse cookies through your browser settings.
       • Sensitive data: If the processed information includes sensitive data, such as medical details, you explicitly grant permission to process this sensitive data for the purposes specified below.
    2. Your data, including personal information, is processed for direct marketing, coaching and guidance purposes and, in the case of online coaching, also for website functionality, analyzing visits, processing information, and sending emails.
    3. Unless explicitly consented by you, your data will not be processed by CD Consulting International for third-party direct marketing. Data is processed only by contractually bound third parties if necessary for the stated purposes (e.g., IT programmers, hosting providers, researchers for statistical and scientific purposes).
11. You explicitly and in writing grant CD Consulting International permission to process your data anonymously for reports and research purposes.